İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Staff
Department
Tourism / Hospitality
Tourism / Hospitality
Redirection Count
0-50 redirection
Job Type
Full-Time
Position Level
Staff
Redirection Count
0-50 redirection
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
- An exceptional opportunity to join our high-profile hotel in Istanbul.
- The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
- Be a part of the highly experienced team.
- Always ensures the delivery of exceptional guest service, providing friendly, yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
- Handles, or relays to Outlet Managers all guest and internal customer feedback, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Conducts regular trainings to employees on preparation, service, and menu pairing related to the beverage menu.
- To exceed guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles and looks for improvement for better service standard with a general theme of anticipating the guests' needs.
- Observes and maintains daily condition of all physical facilities and equipment in the bar beverage station, public area and make recommendations for corrections and improvement as needed.
- Ensures that the bar/beverage preparing stations, glassware, bar equipment, bottle displays are ready, garnishes are cut, fresh pre-service and refreshments are done during service.
- Ensures that consistency and correct service techniques for all meal periods to be followed by all staff members when preparing or serving a cocktail.
- Excellent beverage knowledge. Possess knowledge of cocktail preparation.
- Good organization skills & Time management.
- Good trainer skills in order to ensure service excellency.
- Good hands-on service.
- Minimum 3 years’ experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone).
- Driven by precision and excellence.
- Excellent communication skills. Good collaboration skills with others.
Preferred Candidate
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